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About Franchesca Cares

What We Are

Franchesca Care is a reputable and skilled institution that delivers personalised care and support to individuals in their homes and communities.

We aim to deliver our service users the highest possible standard of Person-Centered Care and Staffing Solutions. We are passionate about the quality of care and staff we provide. Our recruitment and rigorous selection process are unparalleled. Our care workers are equipped with extensive training and specialised knowledge in care and support services.

We offer a wide range of services, from short visits to extensive, customised care packages. While we provide a broad array of services, our primary focus is supporting individuals with higher care needs, including those with special requirements and those undergoing rehabilitation.

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What Makes Our Care Different

Why Choose Franchesca Care?

Every service user's needs are unique, so we tailor all our services accordingly. No matter what services you need, you will receive our practical support, dedication, and expertise at a competitive rate.

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Flexible care

Our care is personalised & flexible. When your circumstances change, call our specialist carers to support you.

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Quality Assured

Our care is tailored to your needs, but we have specific policies and guidelines to keep you and our carers safe.

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On-Call Service

We offer an on-call 24/7 care service to deal with any issues that arise outside of regular office hours.

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Comprehensive service

We support you through every step of the process, making it easier for all our clients.

We look forward to caring for you.
Contact our On-Call team today to get started.

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WHY WE ARE THE BEST

What We Stand For

We strive to provide a tailored service beyond the standard level of care, ensuring our clients receive the most suitable care and support.

Our Mission

Our mission is to approach our work with outstanding professionalism, compassion, and integrity, dedicated to improving the quality of life for those we care for.

Our Vision

Our goal is to consistently exceed our clients' expectations by providing personalised home care services tailored to the unique needs of each individual in our care.

Core Values
To always be honest and transparent with our staff and clients.
To provide a high-quality tailored care.
To treat our services users with dignity and respect.
To exceed our client's expectation 
To conduct our service with high professionalism and compassion
FAQs

FREQUENTLY ASKED QUESTIONS

From the date of our initial meeting and assessment, we can usually arrange for a carer to start working with you the very same day or whenever is most suitable for you and your family.

Before we start working with you, one of our deputy managers will visit you to assess your care and support needs. This also allows you to ask us any questions you may have. Following this meeting, we prepare a care plan, which details your support needs, your likes and dislikes and your favourite routines. This care plan forms the basis of our support.

Carers are not allowed to visit a client outside their working hours or are not allowed to befriend the client, or take gifts from the client being cared for. It’s good practice that staff members abide by a strict professional boundaries policy whilst still providing a compassionate service tailored to the individual.